Shivani Sen

About Shivani Sen

Senior Project Manager | Agile & Waterfall Expert | Certified Scrum Master & Product Owner | ITILv4 | DevOps-Aligned | Strategic LeaderWith 17+ years of global experience delivering high-impact IT projects, I transform business needs into scalable solutions that drive performance, innovation, and growth. I bring a unique blend of technical depth, strategic thinking, and leadership finesse, honed through roles at IBM, Shell, NEC, and more.Agile & Waterfall Delivery Excellence: PMP-trained and certified in CSM, CSPO, CAL1, ICC-ACP, and CASP, I lead Agile teams with velocity and purpose—boosting productivity by up to 40%. Equally adept in Waterfall, I flex methodology to match business need, delivering infrastructure, cloud, DevOps, and cognitive platform solutions with precision.Cross-Functional & Global Leadership: At IBM, I manage 15+ engineers, drive Agile excellence, and coach for performance. At Shell, I led enterprise-wide transformations, including British Gas Integration, balancing risk, quality, and stakeholder satisfaction.Strategic Stakeholder Engagement: Whether managing global teams or navigating C-suite expectations, I align delivery with vision—keeping scope tight, communication crisp, and outcomes aligned with KPIs.Infrastructure & Service Management: Hands-on experience managing on-prem IT ecosystems, service vendors, budgets, and operations with strong compliance and evergreening practices—foundational for network and infrastructure leadership.Mentor | Builder | Change Agent: I believe in leading with empathy and clarity. I build high-performing teams, foster continuous learning, and champion a culture of ownership and agility.Certifications include: ITILv4 | CSM | CSPO | CAL1 | CASP | ICC-ACP | RHCSA | RHCELet’s connect if you’re passionate about transforming tech into tangible outcomes.

Experience

1. Senior Engineering Manager

   IBM

   Apr 2023 — Present

   Led software development operations at IBM, directing a diverse team to deliver innovative solutions in a dynamic technology landscape. Focused on revenue management, expense control, and integrated product Led end-to-end software development operations for IBM\'s cloud and cognitive platforms, managing a high-performing team of 12+ Software and Quality Engineers across the full product lifecycle — from ideation and development to QA, release, and client delivery.Key Contributions:Directed cross-functional delivery across revenue management, cost optimization, product lifecycle, and client satisfaction, driving measurable business impact and operational efficiencyBuilt and scaled a high-performance engineering team through strategic hiring, structured onboarding, and continuous upskilling — fostering a culture of innovation, ownership, and agilitySpearheaded development of advanced threat intelligence systems, collaborating with cross-functional stakeholders to ensure seamless delivery, system resilience, and zero critical defectsManaged vendor and third-party coordination, ensuring alignment across business units and technical teams for on-time, within-budget deliveryChampioned talent acquisition by leading technical interviews, evaluating candidate fit, and supporting strategic hiring decisions aligned with team growth goalsRepresented IBM as an industry ambassador through guest lectures and student industrial visits, promoting career pathways in tech and organizational cultureSkills:Software Development Management, Agile Methodologies, Team Leadership, Threat Intelligence, Recruitment

Education

• Bharati Vidyapeeth University

  Master of Business Administration - MBA, Information Technology

• Kirori Mal College, University of Delhi

  Bsc(G) Comp Sc, Comp sc

  2003 — 2006

• Department of Computer Science, University of Delhi

  Master of Science - MS, Computer Science