Shivani Kaul

About Shivani Kaul

22+ years of experience in IT/ITES, D2C and Ecommerce and (Operations and Training) I\'ve worked extensively in imparting behavioral skills, Diversity, Equity, and Inclusion (DEI) and customer service trainings in companies like GE, Wipro, IBM and am currently living it up at Commvault. Effective communication is my forte and I\'ve conducted many workshops based on British Council’s Common European Framework to help entry-level as well as mid management employees tune their ways of communicating for better results. During my tenure as Group Manager, HR & Training, I was instrumental in drafting corporate level policies in compliance with the labour laws of the land, one of those polices being Prevention of Sexual Harassment against women at the workplace (P.O.S.H) basis Vishaka guidelines. Enforcing the policy and conducting training, awareness and sensitization sessions was also a part of the process. I\'ve expanded my application of effective communication skills to the internet first economy by coaching the digital marketing teams on how to produce relevant messaging. People who know me claim that I\'m quite affable and that I ensure whoever leaves after meeting me does so with a smile, no matter how tense a situation.but enough about claims, why don\'t we find that out for ourselves? For more on this hit me up at s••••••••@gmail.comCertifications:British Council CEF, NIS, iGNiit, Six Sigma Green Belt, POSH, Communication CoachingSpecialties:Behavioral Skills Trainings, CEF Communication Skills, Organizational Culture Building, Service Excellence, Needs Analysis, Learning Delivery, Facilitation Skills, Interpersonal Skills, Internet First Messaging, Performance Coaching.Twitter, Instagram : shivanikaul20Email: s••••••••@gmail.com

Experience

1. Learning and Development Specialist

   Commvault

   Mar 2024 — Present · Bengaluru, IN

   Partner with the learning and development team and local HR Business Partners, managers, and employees to identify and collaboratively deliver performance and talent development solutions for individuals, teams, business units, or company.• Provide advising, coaching and support to HR Business Partners and APJ Managers and Employees on various training-related projects, programs, performance needs and development plans.• Provide collaborating, coaching and support to HR Business Partners and APJ Managers and Employees on various training-related projects, programs, performance needs and development plans.• Assist in wide range strategic and operational Learning and Development HR activities including organization design, organisational change, leadership, and professional development initiatives.• Deliver and facilitate varied trainings, in various formats (classroom, web-based, blended) as appropriate.• Handle programs, schedules, and program logistics.• Ensure all training materials, reports and support materials generate a positive employee experience.• Evaluate and measure return on investment on all learning activities to resolve impact on business outcomes and revise activity as appropriate.• Fully demonstrate the LMS (Cornerstone) to implement and handle program delivery.• Participate in special projects as needed.

Education

• NIS

  Diploma; Diploma, Computer Proficiency

• St Mira's Pune

  Bachelor of Arts (BA), Economics

  1997 — 2000

• Pune University

  B.A, Economics

  2000

Skills

• Training Delivery
• Business Process Outsourcing (Bpo)
• Interviewing
• Talent Acquisition
• Social Media
• Screening
• Talent Management
• Freelance Writing
• Program Management
• Human Resources
• Vendor Management
• Service Delivery
• Performance Management
• Bpo
• Soft Skills
• Recruiting
• Employee Relations
• Leadership
• Call Center
• Outsourcing
• Management
• Team Building
• Interviews
• Employee Engagement
• Performance Appraisal
• Social Media Marketing
• Team Management
• Coaching
• Business Development
• Call Centers
• Training