Shivani Bhardwaj
Central Operations - Zomato | Customer Experience and Quality Analyst - Ex Cars24 | Ex-Frankfinn
- Role
- Operations Specialist at Zomato
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Shivani Bhardwaj
Customer Success and Operations professional with 5+ years of experience in stakeholder…
Experience
Operations Specialist
Oct 2024 — Present · Gurugram, IN
Operations Associate | Supply Operations | Zomato & District AppCore team member for DND FESTIVAL (Feb-Apr) campaigns, driving seamless merchant support and operations. I manage merchant table reservations across the UAE & India, oversee a vendor team of 5 for complaint resolution & quality assurance, and onboard 30+ restaurants daily. Additionally, I strategise discounts for 300+ merchants in Delhi NCR and have resolved 2,800+ tickets related to merchant issues and discount changes.
Education
Delhi University
Bachelor of Commerce - BCom
2013 — 2015
Swami Vivekanand Subharti University (SVSU), Meerut
Master of Business Administration - MBA
2018 — 2020
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.