Shivani Sinha
Product Consultant @FirstHive | SaaS | CDP| B2B| Ex Sprinklr | Helping Brands Realise The Value of Product | Scaling | Growth | Strategy | CPaaS | Client Success | Buisness Analysis| Solution Consulting | Post Sales |
- Role
- Technical Account Manager at Blue Yonder
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Shivani Sinha
Results-oriented professional with 10 years of experience in B2B SaaS products based CXM…
Experience
Technical Account Manager
Aug 2024 — Present
Acted as primary advisor for enterprise clients, analyzing requirements and designing solutions across data ingestion, segmentation, personalization, and reporting. Facilitated requirement workshops, authored BRDs/PRDs, and coordinated with stakeholders to ensure alignment on business needs. Conducted feasibility and pre-study assessments for new initiatives, breaking down complex requirements into structured deliverables. Partnered with Product Owners, Solution Architects, and Engineering teams to define roadmaps and deliver connected customer experiences. Acted as the voice of the customer by integrating client feedback into product strategies and presenting insights to senior stakeholders.
Education
Biju Patnaik University of Technology, Rourkela
Bachelor of Technology
2015 — 2015
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