Shivani Sharma

Program Coordinator @TimesPro

Indore, IN

Program Management: Placed at IIM Indore CampusManaging executive programs for IIM Indore and previously managed for IIM Lucknow, and Kashipur, overseeing end-to-end program cycles. Defined program structures and processes to ensure seamless program delivery in collaboration with stakeholders. Finalized and published academic/session calendars, ensuring alignment with university and participant schedules. Client Relationship Management: Built and maintained strong client relationships, ensuring satisfaction and addressing needs throughout program durations. Learner Feedback and Improvement: Implemented systematic feedback mechanisms to enhance learning outcomes and program effectiveness. Updated Learner Management System (LMS) platforms with relevant content to support participant engagement and learning. Reporting and Coordination: Provided regular reports and information to university partners on schedules, exam results, course feedback, and more. Coordinated with program directors, faculty members, and institute stakeholders to ensure smooth operations and timely delivery of services. Educational Events and Workshops: Organized webinars, workshops, and lectures both online and on-campus, enhancing participant engagement and knowledge dissemination. Market Research and Analysis: Conducted market research on educational programs offered by IIMs, IITs, and NITIE to inform program development and marketing strategies. Performed competition mapping and SWOT analysis of management and engineering courses, identifying strengths and areas for improvement. Administrative and Financial Coordination: Managed program calendars and coordinated lectures for online and in-campus delivery, ensuring alignment with institutional goals and participant needs. Facilitated invoicing and payments coordination with institutes, ensuring financial transactions were handled efficiently.

Govt. Model science college

Graduation

Jawahar navodaya vidyalaya

Higher secondary

Modern english school, Dindori

High school

IBMR,IPS Academy INDORE

Post graduation