Shivani Shah
Site Reliability Engineer @TikTok
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WORK HISTORY
Site Reliability Engineer @TikTok
San Jose, CA, US
Deliver high-impact infrastructure and automation solutions to support E-commerce operations within the TikTok USDS framework, ensuring 24/7 service availability for a global ecosystem of 1 billion+ users. Lead strategic initiatives as the primary E-Commerce SRE Business POC for Apache YARN, focusing on massive-scale resource optimization and cost-efficiency, while scaling utilization improvements for TCE (TikTok\'s Cloud Engine),a proprietary orchestration layer built on Kubernetes (K8s). Collaborate with cross-functional teams to develop a Golang-based LLM and NLP solution to automate incident handoffs, transforming complex daily alert data into intelligent, actionable summaries to eliminate operational toil. Streamline critical business workflows by developing full-stack tools for batch-processing stuck trade orders and automated refunds, effectively bridging the gap between infrastructure reliability and high-stakes business operations.
EDUCATION
Gujarat University
Bachelor of Engineering, Electronics & Communication
Northeastern University
Master of Science, Computer Software Engineering
ABOUT SHIVANI SHAH
Driven by a passion for cloud-based technologies and automation, I bring 5 years of experience as a Site Reliability Engineer, specializing in critical thinking and innovative problem-solving. With my graduation from Northeastern University with a Master of Science in Information Systems, I am poised to channel my knowledge into roles within DevOps Engineering, Site Reliability Engineering, Cloud Operations, Platform/Infrastructure Engineering or Software Engineering. I am always open for conversations related to these domains. My technical expertise encompasses a range of languages, including Python and SQL, alongside proficiency in Linux environments. I am adept at leveraging AWS and Splunk for robust infrastructure and monitoring solutions. Additionally, my toolkit includes Kubernetes, Docker, and GitHub Actions for streamlined DevOps practices, while my experience with Pulumi, Packer, Jenkins, and Terraform underscores my commitment to automation and efficiency. With a strong foundation in Agile methodologies and CI/CD practices, I thrive in dynamic, collaborative environments.I am committed to continuous learning and professional development. Feel free to connect with me or explore my portfolio to learn more about my skills and experience.Email: s••••••••@gmail.comPortfolio: https://shivanishah06.github.io/ShivaniPortfolio • Languages/OS: Python, SQL, SPL, Linux, Go• Tools: AWS, Splunk, SSMS, Thruk/Nagios, GitHub, GitLab• DevOps: Kubernetes, Docker, GitHub Actions, Pulumi, Packer, Jenkins, Puppet, Terraform, Helm, Kustomize• Databases: MsSQL, PostgreSQL• Working practices: AGILE (SCRUM), CI/CD• Certified Kubernetes Admin• Splunk Core Certified User• Splunk Core Certified Power User• Splunk Enterprise Certified Admin
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