Shivani Sah

Corporate Support Customer Executive @Marcura

Mumbai, IN

As a Corporate Support Customer Executive at Marcura, I focus on delivering exceptional customer experience and ensuring smooth operational support for our global clients. My role bridges communication between customers and internal teams, helping resolve queries, streamline processes, and strengthen long-term relationships.Key Responsibilities: • Providing first-line customer support to corporate clients across regions. • Managing and resolving inquiries with professionalism and efficiency. • Coordinating with internal departments to ensure seamless service delivery. • Maintaining accurate records of client interactions and feedback. • Supporting continuous improvement initiatives to enhance customer satisfaction. • Building strong relationships by being a trusted point of contact for customers.

Mahatma Gandhi Antarrashtriya Hindi Vishwavidyalaya, Wardha

bachelor of chinese, Chinese Language and Literature

Shaanxi Normal University

Diploma of Education, Chinese Language and Literature