Shivani Sabnis

Global Delivery Partner @Fujitsu

Pune, MH, IN

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Oct 2024 — Present

Global Delivery Partner @Fujitsu

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Global delivery partner responsible for providing a unified delivery experience through Continuous service improvements to improve customer satisfaction. Enhancing customer experience by use of best practices and one Fujitsu approach.

EDUCATION

2001

St Anne's high school

Higher Secondary -HSC

N/A

Sinhgad Institute Of Management

MCM (Masters of computer management), Computer/Information Technology Administration and Management

N/A

MMCC

Bachelor of Commerce (B.Com.), Business Administration and Management, General

SKILLS

IT Service ManagementPre-SalesProject CoordinationDisaster RecoveryManagementProject ManagementOutsourcingCustomer SatisfactionSharepointIT Operations ManagementTeam ManagementSdlcCross-Cultural TeamsCrmEmployee TrainingItilIT RecruitmentActive DirectoryService DeliveryBusiness AnalysisIT OperationsSlaVoice and Accent TrainingCustomer ServiceVendor ManagementIT ManagementPeople ManagementData CenterTeam Leadership

ABOUT SHIVANI SABNIS

Over 15 years of experience in team management, service delivery, program management and excellence in the technical field/ IT domain. Managing global operations across locations and handling multiple projects for IT Operations.

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