Shivani Rajput
Assistant Manager- WFM @ Teleperformance
- Role
- Assistant Manager Wfm at TP
- Location
- Jaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Shivani Rajput
At Teleperformance, the team and I optimize staffing and resource allocation, ensuring seamless operations. Our strategies in reporting and data analysis have significantly streamlined workflows, enhancing performance tracking. This approach has been central to meeting the organization\'s demands and supporting a culture of collaboration and productivity.With a focus on customer support, my expertise in real-time analysis and management information systems is instrumental in our team\'s adaptability and success. We are committed to driving Teleperformance towards its goals, ready to tackle challenges in the dynamic customer service industry.
Experience
Assistant Manager Wfm
Feb 2026 — Present · Jaipur, IN
Managed real-time analytics reporting to enhance operational efficiency. • Drove Service Level Agreement (SLA) performance through strategic staffing optimization. • Improved productivity by leveraging data-driven decisions and fostering cross-functional collaboration.
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