Shivani Rai

Team leader

Role: Team Lead at Foundever
Location: Hyderabad, TG, IN
LinkedIn followers: 500 followers

About Shivani Rai

Commerce graduate with 4 years of experience in Quality Analysis, excelling in problem-solving and process enhancement. Effective communicator and team player, driving continuous improvement to achieve organizational goals.

Experience

Team Lead
Foundever
Aug 2024 — Present

Contact information

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Work email
•••••@foundever.com
Personal email
•••••@•••••.com
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Current company

Foundever

Outsourcing and Offshoring Consulting · 100K employees · Miami, Florida, United States

Foundever® is the next-generation service leader reinventing customer experience (CX). Our 150,000 people working across +45 countries partner with industry-leading brands to deliver integrated CX, digital operations and data solutions. Each year we power 3.3 billion conversations in +60 languages to help more than 800 of the world’s top brands keep their promise in the moments that matter most. We simplify the complex CX landscape with scalable solutions that deliver seamless human experiences and solve real business and industry challenges. Using our people-led, technology-enabled and data-powered approach, we optimize and transform the customer and agent experience – changing the way things are done.

foundever.com

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About Shivani Rai

Experience

Team Lead

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