Shivani Pal

Key Account Manager @Arkance In Private Limited

Gurugram, IN

Responsible for Key Accounts Management from different Industries like Architecture, Manufacturing and Infrastructure for Autodesk and Adobe solution portfolios.• Build and execute strategic account plans, aligning solution roadmaps with clients\' business goals and revenue targets.• Cultivate long-term client relationships, acting as a trusted advisor and primary point of contact to ensure satisfaction and retention.• Identify and drive upselling/cross-selling opportunities, including Arkance’s proprietary IP solutions and value-added services.• Work closely with pre-sales, technical consultants, project delivery teams, and marketing to ensure client requirements are fully met.• Maintain account data and opportunity pipelines using CRM tools; generate detailed performance, customer satisfaction metrics and forecast reports.

KRISHNA INSTITUTE OF ENGINEERING AND TECHNOLOGY, GHAZIABAD

Bachelor of Technology - BTech

Simplilearn Alumni

Post Graduate Program