Shivani Pal
Key Account Management| Business Analysis
- Role
- Key Account Manager at Arkance In Private Limited
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Shivani Pal
Aspiring Business Analyst with 7+ years of experience in Key Account Management, Business…
Experience
Key Account Manager
Jun 2024 — Present · Gurugram, IN
Responsible for Key Accounts Management from different Industries like Architecture, Manufacturing and Infrastructure for Autodesk and Adobe solution portfolios.• Build and execute strategic account plans, aligning solution roadmaps with clients\' business goals and revenue targets.• Cultivate long-term client relationships, acting as a trusted advisor and primary point of contact to ensure satisfaction and retention.• Identify and drive upselling/cross-selling opportunities, including Arkance’s proprietary IP solutions and value-added services.• Work closely with pre-sales, technical consultants, project delivery teams, and marketing to ensure client requirements are fully met.• Maintain account data and opportunity pipelines using CRM tools; generate detailed performance, customer satisfaction metrics and forecast reports.
Education
KRISHNA INSTITUTE OF ENGINEERING AND TECHNOLOGY, GHAZIABAD
Bachelor of Technology - BTech
2012 — 2016
Simplilearn Alumni
Post Graduate Program
2023 — 2024
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