Shivani Narula

Customer Success leader

Role
Head of Customer Success and Support at Esko
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Shivani Narula

Over 12 years of experience in SAAS industry with strong client facing and customer relationship management skills. Expertise in strategic expansions, process automations, program management, customer advocacy and collaborations. Love to combine technical know-how and relationship building/management attitude to help key stakeholders realise the best value from the product & services.

Experience

  1. Head of Customer Success and Support

    Esko

    Dec 2022 — Present · Bengaluru, IN

    Business unit: Artworkflow

Education

  • Indian Institute of Foreign Trade

    Master of Business Administration - MBA, International Marketing

  • Bharati Vidyapeeth

    B.Tech, Engineering, Guru Gobind Singh IP University

  • HWZ University of Applied Sciences in Business Administration Zurich

    International management with focus on Swiss business

    2019 — 2019

  • Digital Vidya

    Masters , Digital Marketing

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Shivani Narula — Head of Customer Success and Support at Esko in Bengaluru, KA, IN | Unifers