Shivani Nakka
Product Management - Global Escalations Tech & Gen Ai Enablement @Uber
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WORK HISTORY
Product Management - Global Escalations Tech & Gen Ai Enablement @Uber
Hyderabad, IN
EDUCATION
JNTUH College of Engineering Hyderabad
B.Tech, Computer Science Enginerring
Osmania University
Master's degree, Finance, General
ABOUT SHIVANI NAKKA
I’m a Program Lead with 8+ years of experience at high-scale tech companies like Uber and Amazon, specializing in AI/ML enablement, product operations, and cross-functional program delivery.At Uber, I’ve led the rollout of LLM-based tools for contact summarization, managed AI-driven fraud prevention programs, and collaborated with Product, Engineering, Legal, and BPO stakeholders across India, LatAm, and APAC.I combine strong technical understanding (SQL, dashboards, App Script) with sharp program execution, ensuring on-time delivery, metrics governance, and regional adoption of critical tools.I thrive in environments where product, ops, and data intersect — especially when driving measurable platform impact and scaling best practices globally. What I bring:Technical Program Management for AI/ML toolsSQL-based insights, dashboards, and governance ritualsGlobal program delivery across Product, Eng & OpsScalable vendor strategy, process design, and tooling Currently exploring roles in Technical Program Management, AI Program Delivery, Product Ops, or ML Ops Strategy. Open to opportunities in AI, SaaS, product-led startups, or enterprise tech.Let’s connect if you’re building in this space — happy to collaborate, solve problems, or discuss how I can contribute to your team.
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