Shivani Mishra
Assistant Manager Customer Care
- Role
- Team Leader at TP
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Shivani Mishra
As a Team Leader, I oversee a high-performing team, focusing on operational efficiency and service excellence. My role involves client communication, performance management, and aligning team efforts with organizational goals through seamless collaboration between management and front line teams.I began my career in Technical Support, developing strong technical skills. I then transitioned into E-commerce, where I further honed my client-facing and team management abilities. Along the way, I also gained experience in up selling, identifying customer needs, and supporting revenue growth through improved service interactions. This exposure has strengthened my ability to understand customer behavior and deliver solutions that not only solve problems but also drive business value.This journey has shaped me into a dependable and adaptable leader, committed to continuous improvement, team success, and exploring new opportunities in areas like sales and business development where I can apply my communication and relationship-building strengths to grow further.
Experience
Team Leader
Oct 2022 — Present · Indore, IN
Education
Rani Durgavati Vishwavidyalaya
B.sc in computer science , Computer Science
Rdvv
B.SC. in computer science , Computer Science
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