Shivani Mehta
Vertical Head - Business Technology AOCS ( Airport Operations & Customer Service) @IndiGo
- Role
- Vertical Head - Airport Operation & Customer Service (Digital) at IndiGo (InterGlobe Aviation Ltd)
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Shivani Mehta
Let\'s connect if you need an experienced corporate professional who has managed…
Experience
Vertical Head - Airport Operation & Customer Service (Digital)
IndiGo (InterGlobe Aviation Ltd)
Dec 2024 — Present
Education
St. Francis de Sales Senior Secondary School
English Language and Literature/Letters
1980 — 1993
Delhi University
Bachelor of Arts - BA, Sociology
Arunachaluniversityofstudy
Master of Business Administration - MBA, Human Resources Management and Services
Skills
- Analysis
- Leadership
- Customer Relationship Management (Crm)
- Talent Management
- Performance Management
- Crm
- Employee Training
- Human Resources
- Process Scheduler
- Administration
- Continuous Improvement
- Vendor Management
- Training Delivery
- Feasibility Studies
- Project Coordination
- Customer Relationship
- Operations Management
- Team Building
- Management
- Negotiation
- Change Management
- Customer Service
- Organizational Development
- Employee Engagement
- Behavioral Training
- Project Planning
- Leadership Development
- Project Management
- Team Management
- Strategic Planning
- Employee Relations
- Contract Negotiation
- Business Development
- Stakeholder Management
- Team Leadership
- Recruiting
- Business Strategy
- Budgets
- Customer Satisfaction
- Training
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