Shivani Kapoor
Client Relations | Operations & Project Management | Business Development Enthusiast
- Role
- Management and Operations Coordinator at Hive Home
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
Experience
Management and Operations Coordinator
Apr 2024 — Present · Mumbai, IN
Managed client interactions, ensuring smooth communication and building long-term relationships to enhance customer satisfaction- Developed and executed sales strategies, actively following up on leads and contributing to business growth- Conducted in-depth market research to identify trends and new opportunities, helping the company expand its reach- Created detailed quotes and proposals, tailoring them to client needs to improve conversion rates- Coordinated across teams to streamline operations and improve overall efficiency in project execution- Assisted in recruitment and HR functions, supporting team expansion and workplace management- Identified potential clients, nurtured leads, and played a key role in converting them into long-term business relationships- Contributed to business development by fostering partnerships and implementing strategies that drove company growth.
Education
Dr. Bhimrao Ambedkar University (DBRAU), Agra
Bachelor of Business Administration - BBA
2018 — 2021
Dr. Bhimrao Ambedkar University (DBRAU), Agra
M.Com
2022 — 2024
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