Shivani Jain
Senior Salesforce Administrator
- Role
- Senior Salesforce Administrator at Experience.com
- Location
- Ghaziabad, IN
- LinkedIn followers
- 500 followers
About Shivani Jain
Certified Sales Cloud Consultant and Salesforce Administrator with extensive experience in managing various applications: Salesforce Administration, Salesforce Integrations, BI Tools -Qlikview, Hyperion, PeopleSoft HRMS, and Intranet web applications. Successful track record in managing the entire software development operations involving requirement gathering, development/implementation, designing solutions, coordination with business functions, taking UAT\'s then after Go-Live provided support for those applications by giving training to the users, Resolving their issues timely, Preparing Documents at each level. Prepared SOP documents for Audit purposes t for 3 verticals (Application, Infra & ERP) of the IT Division. Knowledge of industry best practices in both business management and technology domains. Used Project Management practices for planning and monitoring and timely project closing.
Experience
Senior Salesforce Administrator
Sep 2022 — Present · US
Education
Sikkim Manipal University - Distance Education
MBA, IT
2007 — 2009
NIIT
GNIIT
1996 — 1999
Delhi University
Bachelor of Arts - BA, Advertising & Marketing
1996 — 1999
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