Shivani Gupta
Software Engineer @C3 AI
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WORK HISTORY
Software Engineer @C3 AI
Redwood City, CA, US
Built an Agentic AI product delivering hallucination-free, source-aware responses by integrating enterprise databases, enabling dynamic data modeling, and powering context-rich queries with document uploads, agent transparency, and tool integrations (e.g, web search). Modernized multilingual support by replacing legacy translation with LLM-powered pipelines, enabling seamless, high-accuracy global usage.Drove PSR (Performance, Scalability & Reliability) testing across releases—designed test plans, defined SLAs, and executed stress tests—achieving a 50% increase in concurrent capacity and 35% faster indexing.
EDUCATION
Carnegie Mellon University
Master of Science - MS, Management Information Systems, General
Birla Institute of Technology and Science, Pilani - Goa Campus
Bachelor of Technology (BTech), Electronics and Instrumentation
Kendriya Vidyalaya
PCM
ABOUT SHIVANI GUPTA
I’m a Software Engineer passionate about building intelligent, scalable systems that…
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