Shivani Goyal
Customer Delight Manager | I help deliver affordable Solar Solutions | Gen AI | Social Media Marketing | SEM | SEO | MICA Certified- Digital Marketing
- Role
- Customer Delight Manager at SolarSquare
- Location
- Jaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Shivani Goyal
A Solar Specialist with 1+ year of Experience- Leading B2B and B2C post and pre…
Experience
Customer Delight Manager
Mar 2024 — Present · Jaipur, IN
Enhancing Customer Experience: Ensuring a seamless journey from inquiry to installation, making solar adoption easy and stress-free. Building Strong Relationships: Acting as a bridge between customers and the company, addressing concerns, and providing timely solutions.Educating & Empowering Customers: Helping clients understand solar solutions, their benefits, and financial advantages to make informed decisions. Process Optimization: Identifying pain points in the customer journey and collaborating with teams to streamline operations for a better experience.Advocating for Renewable Energy: Promoting sustainable energy solutions to encourage a greener future while ensuring top-notch customer support.
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