Shivani Garg
Senior Technical Writer | Fortanix | Ex-Radisys | Ex-Thales |
- Role
- Senior Technical Writer at Fortanix
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Shivani Garg
Experienced technical writer with close to 9 years of immersion in the field, offering a…
Experience
Senior Technical Writer
Sep 2022 — Present · Bengaluru, IN
Collaborated with subject matter experts to gather technical details and craft content for new features, such as BYOK, BYOE, and tokenization of cryptographic keys, resulting in a significant increase in user understanding and adoption- Independently researched and implemented authoring tools like Paligo and Doc360 to streamline documentation processes, reducing time spent on document creation by 30%- Led usability tests to evaluate user experience with products and services being documented, resulting in a notable improvement in product usability based on user feedback.
Education
Delhi University
B.Com Honors
2012 — 2015
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