Shivangi Yadav
Japanese Bilingual | NAT Q2 certified| 8.5 years of work experience
- Role
- Japanese Language Expert at Persistent Systems
- Location
- Jaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Shivangi Yadav
Working with Broadcom as a Japanese language expert. Roles and Responsibilities: Handling sales, pre-sales, customer support along with the licensing and renewal requests of the customers as well as partners of CA Technologies, Broadcom catering to Asia pacific Japan region customers supporting Japanese and English Languages. Provide Global Customer Assistance functions to the support organization through the entitlement checking and routing of incoming support calls Take ownership and provide Global Customer Assistance functions to customers in relation to license generation, and license troubleshooting. Take ownership and provide Global Customer Assistance functions to customers in relation to customer care issues such as contract updates, license history report, returns, order processing, and conveying feedback and generating leads on CA products and solutions Assist internal and external customers with communication by translating from Japanese to English and vice-versa both verbally and in writing (as required)
Experience
Japanese Language Expert
Mar 2022 — Present
Education
JNU,new delhi
Bachelor's degree, Japanese Studies
2011 — 2015
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