Shivangi Trivedi
Specialist HR Services - adidas GBS (Shared Services) || Ex-Talent Acquisition - Tech/Non-Tech/GBS
- Role
- Specialist HR Services at adidas
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Shivangi Trivedi
Experienced HR Services Specialist with a strong background in the information technology…
Experience
Specialist HR Services
Mar 2024 — Present · Gurugram, IN
Employee Lifecycle Management: Handled end-to-end (H2R) HR operations including onboarding, offboarding, promotions, transfers, leave management, and benefits activation, ensuring accuracy and compliance.2. Org Structure Management: Executed organizational changes such as department transfers and reporting line adjustments etc. in SAP & SuccessFactors across 11 EM countries, maintaining data accuracy and alignment with business needs. Mentorship & Team Support: Acted as a mentor and SME, providing training and guidance on HR systems and processes.4. Employee Support & Compliance: Managed employee queries via Aspen/ServiceNow, ensuring timely resolution and SLA adherence.Triage and prioritize incoming requests, ensuring they are assigned to the appropriate team members for resolution.Successfully managed over 2,800+ Aspen tickets over a 16-month period, consistently achieving a 98% SLA compliance rate and maintaining a minimal 2% ticket reopen rate.5. Data Integrity & Audits: Performed regular audits to maintain HRIS data accuracy and compliance, resolving discrepancies proactively.6. System Testing: Led and participated in UAT and SRT for HRIS updates and new functionalities.7. HRIS Expertise: Demonstrated proficiency in platforms like SAP, SuccessFactors, and ADP.8. Process Improvements: Implemented enhancements in onboarding, org structure, Aspen notes, forms, and SLA tracking.9. Project Leadership: Led initiatives like employee e-filing and DTP documentation updates.10. Data Management: Manage HR data entry and maintain data integrity within our HRIS (Human Resources Information System), preparing reports as needed.11. Was part of the pilot batch during Aspen’s go-live at adidas, effective April 1, 2024.12. Actively contributed to the end-to-end transition from SAP HCM to SuccessFactors (SF), effective October 1, 2025.
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