Shivangi S.

Senior Financial Analyst- Collections @IHG Hotels & Resorts

Gurugram, IN

Efficiently managing Portfolio as a Credit Coordinator of Franchised IHG hotels of Americas (AMER) region.#Ensuring timely follow-ups on outstanding receivables and escalations of aged (90+ days) items.#Fostering strong relationships with internal stakeholders (hotels) by understanding and responding to their specific needs and service challenges.#Reconciling accounts by applying cash with accuracy.#Act as a backup during team absences, ensuring continuity in service delivery and timely report generation.#Contributing to additional responsibilities and ad-hoc assignments, demonstrating flexibility and cross-functional support.#Assisting in month-end AR-closure activities related to Write-offs and Refunds processes through People Soft.# Completing tasks within the SLA.