Shivangi Garg

CX & Strategy Leader | Fintech | Payments | Product Ops | Customer Journeys | PhonePe | 10+ Yrs in Consulting & Finance | Ex-HSBC | Ex-PwC

Role
Customer Experience Strategy Lead at PhonePe
Location
Gurugram, HR, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Shivangi Garg

10+ years of cross-functional experience across Customer Experience, Strategy, Product…

Experience

  1. Customer Experience Strategy Lead

    PhonePe

    Feb 2022 — Present

Education

  • Daulat Ram College

    Bachelor of Arts - BA, Economics

  • Delhi University

    Bachelor of Arts (B.A.), Economics

    2009 — 2012

  • Institute of Management Technology, Ghaziabad

    Master of Business Administration - MBA

  • Institute of Management Technology, Ghaziabad

    Master of Business Administration (M.B.A.), Finance, General

    2014 — 2016

Skills

  • Corporate Finance
  • Mergers
  • Risk Management
  • Team Management
  • Financial Reporting
  • Mergers
  • Market Research
  • Financial Modeling
  • Accounting
  • Tax
  • Investment Banking
  • Financial Analysis
  • Business Strategy

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Shivangi Garg — Customer Experience Strategy Lead at PhonePe in Gurugram, HR, IN | Unifers