Shivang Bhut
Customer Service Representative @The Home Depot
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WORK HISTORY
Customer Service Representative @The Home Depot
Saskatoon, SK, CA
Ensure customers receive products and services requested in a timely and accurate manner. Act as a liaison between customers, Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers, and third-party agents. Resolve issues, assess customer needs, coordinate all order related activities in partnership with the Project Support Centre, delivery companies, vendors, and service providers in a timely and professional manner. Took the initiative to assist disabled customers throughout the store, ensuring their needs were met, thereby fostering goodwill within the community, and contributing to a positive brand image for the store.
EDUCATION
University of Saskatchewan
Certificate in Statistical Methods, Applied Mathematics and Statistics
University of Saskatchewan
Bachelor of Applied computing, Applied Computing and Data Analysis
ABOUT SHIVANG BHUT
Technical Knowledge of Developer, Machine learning and Deep Learning, Software Management. Practiced Agile, Scrum, Test-Driven Development.Key Skills & QualificationsLanguages: Python, Java, JavaScript, C sharp (C#), SQL, Modeling software like CAD Technology, Dynamic Modelling, R language.Version Control Systems/Monitoring tools: Git, Docker.Virtualization: Docker, kubernetes.Testing tools & Code coverage: SonarQube, Cobertura, Junit, SeleniumApp & Web Servers: Tomcat, Apache, Atlassian JIRA, Service connectDatabases: Oracle, MySQLPlatforms: Linux, Windows, Mac.Throughout fom my degree, I have cultivated a diverse skill set of Data Analysis, Developing software, Testing software, Database Management, Software maintenance and development lifecycles(SDLC), CD pipelines, UI/UX design software architecture and Re-engineering and Machine Learning and Deep Learning, SCADA System. In addition equipped with Problem-solving, Persuasive- Communication,Stakeholder and client Relations, Cross-Team Collaboration, adaptively caught up the fast-paced environment, motived and dedicated to work, eager to learn.
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