Shivanand Shenoy

About Shivanand Shenoy

I love delivering results. It\'s what I do best. I currently work at FedEx dealing with some of the biggest challenges in the international express logistics space. A General Manager at heart, I enjoy dealing head-on with business challenges / turn-around situations and exceeding expectations. During the course of my career, I have lived and worked in 5 countries across 2 continents. Being exposed to different countries and business realities has helped me mature into a rounded international business manager.In particular, I am personally passionate about: • Driving profitable revenue growth that is supported by solid commercial programs• Use of technology to solve business challenges• Customer experience• e-Commerce logistics and last mile deliveryMy functional expertise mainly lies in: • International & Domestic Pricing and Revenue Management• Product Development and Management • Product Marketing• Anything to do with numbers (business KPIs, analysis and using numbers to drive business decisions)• Establishing structure and clarity in relatively new areas within an by organisation by leveraging cultural tenetsMost importantly, I pride myself in my ability to get things done. And luckily for me, over the years I have been blessed with great teams to work with.

Experience

1. Process Head - Global Pricing, India Pricing Coe

   FedEx

   Oct 2019 — Present · Mumbai, IN

   In my current position, I manage the pricing implementation and contract management for some of FedEx\'s largest global customers. In addition, I am engaged in transforming the pricing processes, to support outstanding customer experience.To transform the pricing experience for our customers, I work closely with US teams to enhance the corporate system, and I work with India based teams to create automation solutions using robotic process automation - which is underpinned by strong policy and process.

Education

• South Indian Education Societys College of Arts Science and Commerce Sion West Mumbai 400 022

  HSC, Science

  1986 — 1988

• University of Mumbai

  Master of Management Studies, Marketing Management

  1993 — 1995

• University of Mysore

  BE, Mechanical Engineering

  1988 — 1992

• Saïd Business School, University of Oxford

  Executive Leadership Programme, Executive Education

  2021 — 2021

• AFAC High School

  Secondary School, Secondary School Certificate

  1974 — 1986

Skills

• Competitive Analysis
• Market Intelligence
• Corporate Planning
• Business Intelligence
• Logistics
• Negotiation
• Marketing Management
• Market Analysis
• Cleantech
• Forecasting
• Product Marketing
• Product Development
• Stakeholder Engagement
• Crm
• Strategic Planning
• Leadership
• Pricing Negotiations
• Model Building
• Marketing
• Analytics
• Business Strategy
• Team Management
• Decision Support
• Market Research
• Project Implementation
• Environmental Consulting
• Coaching
• Pricing
• Fmcg
• Cross-Functional Team Leadership
• Business Development
• Competitive Intelligence
• Marketing Strategy
• Marketing Research
• Product Launch
• Segmentation
• Revenue Forecasting
• Customer Insight