Shivanand Arewar
Customer Success Manager | Fintech | Driving Client Growth & Product Adoption | MBA (Finance)
- Role
- Customer Success Manager at 1silverbullet
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
Experience
Customer Success Manager
Sep 2024 — Present · Pune, IN
I am a Customer Success Manager in the fintech space with over 1.5 years of experience in driving customer growth, improving product adoption, and building strong client relationships. With an MBA in Finance, I bring a strong analytical mindset that helps me understand customer needs deeply and translate them into actionable strategies for both clients and internal teams.In my current role, I focus on: Onboarding and training clients to ensure seamless adoption of fintech solutions Managing key accounts and helping them achieve measurable business outcomes Solving customer issues proactively and collaborating with product, tech, and ops teams Identifying upsell and cross-sell opportunities to drive revenue Building long-term partnerships based on trust, value, and consistent communicationWhat drives me is creating impact — ensuring that every customer I work with feels supported, heard, and enabled to grow using the product.
Education
Welingkar Institute of Management
Master of Business Administration - MBA
2022 — 2024
Shri Guru Gobind Singhji Institute of Engineering and Technology, Vishnupuri, Nanded
Bachelor of Technology - BTech
2016 — 2020
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