Shivam Kaushik
Troubleshooting Support Agent @Google Ads | Google Merchant Center | Shopping Ads | Shopify
- Role
- Process Executive at Cognizant
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Shivam Kaushik
Results-driven professional with over 6 months of hands-on experience in technical support, specializing in Google Ads troubleshooting. Proven track record of resolving complex issues related to account suspensions, campaign performance optimization, and query resolution. Skilled in analyzing performance metrics and collaborating with clients to improve campaign efficacy. Proficient in working with third-party platforms like Shopify and adept at navigating dynamic business environments. With a keen eye for detail and strong problem-solving abilities, I excel in delivering top-notch support and driving client satisfaction. Let\'s connect and explore opportunities to drive business growth together!
Experience
Process Executive
Dec 2024 — Present · Gurugram, IN
As an IOA Tech Troubleshooting Support specialist at Google Shopping Ads, I provide expert technical assistance and resolve complex issues for advertisers, ensuring seamless campaign performance and compliance with Google\'s policies. My expertise includes troubleshooting and supporting Google Ads and Google Merchant Center accounts, managing and lifting suspended accounts, handling shopify integration cases, and ensuring adherence to policy guidelines, with a focus on driving success for advertisers on the platform.
Education
K.M. Public School, Bhiwani
Class 10th, High School
2010 — 2019
Satyawati College (Evening)
Bachelor of Commerce - BCom, Business/Commerce, General
Delhi University
Bachelor of Commerce - BCom, Business/Commerce, General
K.M. Public School, Bhiwani
Class 12th, Business/Commerce, General
2020 — 2021
CHANDIGARH UNIVERSITY
Master of Computer Applications - MCA, Computer Science
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