Shivam Ratnani

Software Engineer @Expert Ai

Farmington Hills, MI, US

Led critical healthcare technology initiatives for an AI-powered medical documentation platform serving 100+ physicians, processing thousands of patient consultations monthly.Core Achievements:• Stabilized Athena EHR integration, reducing failed uploads from 15% to <3%(ongoing optimization)• Initiated Flask to FastAPI migration, achieving 2x performance improvement in migrated endpoints• Refactored ThreadPoolExecutor to asyncio on critical paths, reducing memory by 40% and improving concurrent handling• Architected CI/CD pipeline using GCP and YAML configurations (80% complete)• Designed multi-stage deployment: GitHub testing branch → Cloud Run with automated testing → approval-gated production• Created initial test suites (pytest) with 65% coverage on new code• Configured GCP triggers for automated Docker builds with approval gates• Identified optimizations projected to reduce infrastructure costs by 25-30%• Integrated SonarQube for code quality monitoringTechnical Leadership:• Full-stack development across Python/FastAPI, Django, Node.js, and PHP systems• Implemented approval-based deployment workflow for production safety• Optimized critical database queries, reducing average response from 600ms to 200ms• Integrated LangChain with OpenAI API, achieving 92%+ SOAP note accuracy• Improved code coverage on touched modules from 40% to 65%• Coordinated with team of 10+ developers across multiple time zones• Shipped 3 critical production fixes within first weekKey Impact:• Contributing to 99.9% uptime target for enterprise clients• Built monitoring dashboard foundation using Grafana• Reduced deployment incidents by 60% through new testing protocols• Prevented 3 potential service disruptions affecting daily operationsTechnologies: Python, FastAPI, asyncio, Django, Node.js, PostgreSQL, Redis, Docker, GCP, Cloud Run, GitHub Actions, YAML, AWS, Athena EHR API, OpenAI API, Google AI Studio, LangChain

University of Wisconsin-Madison

Bachelor of Science - BS, Computer Science and Data Science