Shivam Malik
Information Technology Engineer @ GreyOrange | Ex-Delhivery | Data Analyst
- Role
- Information Technology Engineer at GreyOrange
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Shivam Malik
I am a dedicated technical professional committed to operational excellence, currently serving as a Technical and Support Engineer at GreyOrange and previously as an Information Technology Engineer at Delhivery. I specialize in proactive issue management and cross-departmental collaboration, providing expert technical support while maintaining high industry standards. I hold a Bachelor of Technology in Computer Science and Engineering, which has provided me with a solid foundation in IT skills, including database management, network implementation, and system security compliance. My education laid the groundwork for my web development and PHP skills, further refined at Chetu, Inc, where I collaborated on responsive web application design. I am dedicated to utilizing my technical expertise and proactive learning approach to drive technological advancement in my future endeavors.
Experience
Information Technology Engineer
Oct 2024 — Present · Gurugram, IN
Issue Management: Proactively identifying and resolving technical issues related to our robotics systems.• Cross-Departmental Coordination: Collaborating with various teams to align project objectives and fostering open communication to drive timely resolutions.• Technical Support: Offering expert guidance and support to team members across different locations, ensuring prompt resolution of technical challenges.• Critical Task Management: Managing high-stakes responsibilities with precision and accountability.
Education
Mangalmay Institute of Management | Greater Noida
Engineer's degree
2019 — 2023
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