Shivam Singh Baghel

About Shivam Singh Baghel

I lead the transformation of global enterprises through Generative AI, turning ideas into scale, and scale into business value. My passion lies in crafting innovative strategies that empower global organizations to achieve digital transformation at scale. While leading multi-million-dollar projects and collaborating with C-suite executives, I have consistently driven value by aligning cutting-edge technology with business goals. I lead large-scale initiatives focused on leveraging Gen AI to enhance capabilities, unlock opportunities, and drive meaningful business outcomes. I thrive on solving complex problems, mentoring cross-functional teams, and building scalable AI frameworks that address real-world challenges.Key Highlights of My Work:• Driving Generative AI Innovation:o Spearheading the adoption of advanced AI technologies like Open Source/Closed Source LLMs, Vision Models, LLM orchestrations, and Agentic workflows.o Delivering impactful Gen AI use cases across industries such as public sector, healthcare, HR, and marketing.• Major Client Success Stories:o Public Sector Transformation: Designed and deployed a Gen AI-powered search solution for a large public sector client in India, enabling advanced document retrieval across ~20MN+ records with scalable frameworks and responsible AI practices.o Healthcare Efficiency: Revolutionized patient care by introducing AI-driven transcription, translation, and summarization tools, integrated seamlessly with Electronic Medical Records (EMR).o HR Workflow Automation: Developed an AI-powered JD screener and conversational HR bot, driving a 3x increase in productivity and significantly reducing manual effort.o Marketing Campaign Personalization: Built a Gen AI-driven email marketing engine for a leading NBFC, achieving ~70% cost reduction and enhanced campaign effectiveness.• Team Builder and Mentor:o Hiring, mentoring, and leading talented Gen AI engineers, managers, and consultants to deliver next-generation AI solutions.Areas of Expertise:• Thought Leadership, Strategic Growth & Team Building• Large Scale Generative AI Application for Industry Use Cases• Data Governance & Advanced Analytics Solutions

Experience

1. Senior Assistant Vice President

   EXL

   Jan 2025 — Present

   Spearheading digital transformation for banking, insurance, and CPG clients through advanced Generative and Agentic AI, while leading global teams to deliver high-impact innovation and quality at scale.Strategic Leadership & Business Impact• Building and scaling flagship AI solutions including Agentic AI based workflow orchestration, SLMs/LLMs fine-tuning, scalable deployment etc. for improving decision accuracy and operational efficiency• Defining and delivering scaled AI solutions aligning with long-term strategic business objectivesEngineering Excellence & Team Leadership• Leading global AI engineers in organization for delivering ultra-low-latency, high-throughput systems using GCP, AWS, NVIDIA GPUs, and hybrid multi-cloud architectures• Implemented AI Ops frameworks and strategies for reducing in GenAI operational costs while enhancing system reliability and scalability• Mentored cross-functional teams through complete AI solutions development lifecycles, fostering culture of innovation and technical excellenceStrategic Partnerships & Market Expansion• Drove joint go-to-market and co-innovation programs with NVIDIA, Databricks and GCP, advancing multimodal and GPU-optimized AI solutions for retail, banking sectors• Handling client engagements, aligning solutions with business needs and GTM for new market opportunitiesOperational Excellence & Governance• Established stringent quality controls and testing processes for all AI deployments, ensuring regulatory, legal, and ethical compliance

Education

• Indian Institute of Technology, Guwahati

  Bachelor of Technology (B.Tech.)

Skills

• C++
• Python
• Spark
• Teamwork
• Machine Learning
• R
• Sas
• Hadoop
• Microsoft Excel
• Business Analytics
• Statistics
• Sql
• Text Mining
• Knime
• Pyspark
• R Programming
• Consulting
• Hive
• Data Structures
• Statistical Data Analysis
• Data Mining
• Data Analysis
• Business Development
• Vba
• Fortran 95
• Analytics
• Analytical Skills
• Matlab