Shivam Tiwari

About Shivam Tiwari

As a Residential Associate with 2 years of experience in residential sales and operations, I have gained a range of skills that can be utilized in a role as an Associate with a Masters in Business Management. My experience highlights a combination of sales, operations, customer service, and administrative tasks, making me a valuable addition to any organization.One of the key skills that I have developed is sales and marketing. In My previous roles, I have generated leads, conducted site visits, and closed bookings. I have effectively communicated with clients and provided them with a positive customer experience. Highlight my ability to create strong relationships with clients and demonstrate my expertise in the sales process. Additionally, you can showcase my experience in developing sales strategies and driving business growth.Another skill that I have developed is operations management. My experience in coordinating meetings and appointments, managing client payments, and handling escalations has helped develop strong operations management skills. Demonstrate my ability to manage multiple tasks, prioritize effectively, and ensure that all tasks are completed on time. Additional highlight of experience in streamlining processes, improving efficiencies, and enhancing the customer experience. With Administrative skills. As an Associate, having experience preparing reports, transcribing meetings, and answering phone calls. Showcase attention to detail, organization skills, and ability to multitask. also experience in managing complex projects, working with teams, and delivering results.My ability to maintain utmost discretion in dealing with sensitive bookings is also a valuable skill. Demonstrate ability to handle confidential information, maintain professionalism, and build trust with clients.In addition to my professional experience, I can also mention any relevant coursework or projects and completed during my Masters in Business Management program. This will demonstrate my theoretical knowledge and how i can apply it to a practical setting.When applying for an Associate role, it is important to tailor my resume and cover letter to the specific job requirements and company culture. Research the company\'s values and mission statement to understand and contribute to their goals. Additionally, I can mention any relevant certifications or professional development courses completed.

Experience

1. Sales Manager

   L&t Realty

   Oct 2025 — Present · Panvel, IN

Education

• University of Mumbai

  bachelor of management studies, Finance

  2015 — 2018

• Oriental Institute of Management, Navi Mumbai

  Master's in Management Studies , Sales and marketing

• Oriental Institute of Management, Navi Mumbai

  Masters of Management Studies , Marketing

  2019 — 2021