Shivam Thakur

Customer Service Executive (Import Department - Freight Forwarding)

Role
Customer Service Executive at EPT Global Logistics
Location
Mumbai, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Customer Service Executive

    EPT Global Logistics

    Dec 2024 — Present · Mumbai, IN

    A) import pricing/ quotations (air/ fcl/ lcl)b) handling import enquiries (air/ fcl/ lcl) 1. coordinating with overseas agents and shipping lines for freight enquiries/ requirementsc) solving customer queries and issuesd) shipment billing and invoicinge) import documentation/ operations 1. igm filing 2. delivery order documentation

Education

  • Parle Tilak Vidyalaya Associations Sathaye College Dixit Road Vile Parle East Mumbai 400 057

    Bachelor of management studies

    2017 — 2020

  • University of Mumbai

    Master's of Commerce - Mcom

    2021 — 2022

  • Garware Institute of Career Education and Development

    Postgraduate Diploma in Logistics and Supply Chain Management.

    2022 — 2023

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Shivam Thakur — Customer Service Executive at EPT Global Logistics in Mumbai, MH, IN | Unifers