Shivam Singla
Ticketing Agent @Qatar Airways
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WORK HISTORY
Ticketing Agent @Qatar Airways
Mississauga, ON, CA
Handling customer inquiries, making and confirming reservations, and issuing tickets using theAmadeus system.Assisting customers with issues related to reservations, ticketing, and other travel-related matters,including resolving disputes and handling special requests.Calculating and providing accurate fares to customers.Preparing sales reports, maintaining records, and ensuring accurate documentation of alltransactions.
EDUCATION
Chinguacousy Secondary school
High School Diploma
York University
Bachelor of Commerce - BCom
ABOUT SHIVAM SINGLA
I\'m a 5th year BCOM student majoring in management, I am committed to developing strong leadership and organizational skills. Through my academic pursuits and relevant work experiences, I have gained valuable insights into effective management practices and am eager to apply them in a professional setting. Passionate about achieving success and making a positive impact, I am excited about the opportunities that lie ahead in the world of business and management.
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