Shivam Singla

About Shivam Singla

Having 12+ years of experience as QA Manager, QA Automation Manager inE-Commerce, Fintech, Payments, Insurance, Finance, Travel and Telecom domainsExtensive experience in setting up and driving engineering COE at org level, Tech Initiatives, Mentoring larger QA teamsDriving Automation for backend microservices APIs, mobile Apps and Web Apps on framework Rest Assured, TestNG, Appium, Selenium with Java or PythonStandardising and setup test processes, automation best practices, driving QA innovations in SAAS and TSP projectsDriving and implementing test plans, test strategy, identify QA resources and cost for test projectsImplementing AI Driven Testing (With Cursor, Copilot, ChatGPT, Gemini, Calude) to speed up the requirements to tech design, writing code, creating utils, Test Case creation from PRDs, generating automation scripts, Improvement in test scripts, code review etc to increase team productivity by 50%. It significantly improve accuracy of TCs and production monitoring in SDLC pipelineCI/CD pipeline integration for code check-in, automation execution, production deployment and monitoringRecruitment, supervision of QA Engineers, QA Leads, driving yearly reviews, appraisals, one-o-ones for continuous improvementTechnical Summary:Automation Tools - TestNG, RestAssured, Postman, Selenium, Appium, JPOS, Lombok, Robot FrameworkTech Stack - Java, Python, AWS, Mysql, ES, Redis, Kafka, Git, Maven, XML, JSONAI Tools - ChatGPT, Copilot, Cursor, Gemini, ClaudeServices - Mobile Apps, Web applications, APIs, MicroservicesCI/CD - Jenkins, Github Actions, Action Runners

Experience

1. Qa Engineering Manager

   Zinnia

   Feb 2025 — Present · Gurugram, IN

   Heading the QAs teams of 10+ members for multiple modules likeTransaction Onboarding, Zinnia Live, BPM and Zahara modules forclients like Farmers, Everly, Wellabe, Kuvare and SB Setting up of Processes for tracking sprint deliveries and productionmonitoring with Jira sprint tasks boards and dashboards Responsible for Functional and Automation testing team for the end to endproduct testing including all above modules Automation Testing with Selenium, Java, Python, Rest API, Robot Framework and CI/CD Pipeline with Github Actions Defining test strategy and test planning for upcoming roadmaps anddeliverables Recruitment and hiring team members for testing team, yearly appraisals,performance monitoring Biweekly 1-1s with team members for continuous improvement and feedback Driving Daily bug triage and weekly training sessions for knowledge transfer, functionality understanding for team members

Education

• Kurukshetra University

  Bachelor of Technology (B.Tech.), Electrical, Electronics and Communications Engineering

  2008 — 2012

Skills

• Sql
• Data Driven Test Automation Framework
• Data Validation
• Wireshark
• Mysql
• Page Object Model Framework
• Maven
• Selenium
• Kayword Driven Framework
• Manual Testing
• Zephyr
• Oracle Sql Developer
• Super Putty
• Git
• Test Data
• Junit
• Backend Testing
• Log4j
• Firebug
• Postman
• Regression Testing
• Hybrid Driven Test Automation Framework
• Data Driven Testing
• Firepath
• Mobile Testing
• Confluence
• Jira
• Mobile Applications
• Oracle Database
• Stlc
• Jenkins
• Html
• Sdlc
• Tortoise Svn
• Selenium Testing
• Api Testing
• Appium
• Sanity Testing
• Testng
• C