Shivam Singh

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Role
Sr Representative at Concentrix
Location
Varanasi, UP, IN
LinkedIn followers
500 followers

About Shivam Singh

I am an experienced Technical Support Executive specializing in chat-based customer…

Experience

  1. Sr Representative

    Concentrix

    Aug 2024 — Present · Gurugram, IN

    As a Senior Representative in operations, I specialize in providing prompt and efficient customer service through live chat platforms. I am skilled in resolving inquiries, troubleshooting issues, and delivering a positive customer experience. My focus is on clear communication, empathy, and ensuring customer satisfaction. I am committed to maintaining high service standards and contributing to the success of my team.

Education

  • Rajarshi School of Management and Technology (RSMT), Varanasi

    Master of Business Administration - MBA

    2019 — 2021

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Shivam Singh — Sr Representative at Concentrix in Varanasi, UP, IN | Unifers