Shivam Sharma

Transit Operator @City of Ottawa / Ville d’Ottawa

Ottawa, ON, CA

Safely operate buses on designated routes, maintaining schedule adherence, passenger safety, andoperational standards.• Provide courteous and professional customer service, resolving inquiries and ensuring a positive transitexperience.• Conduct pre-trip inspections and report safety or maintenance issues promptly.• Maintain two-way communication with the Control Centre, reporting incidents and delays as needed.• Assist colleagues and respond to emergencies, demonstrating sound decision-making under pressure.

Algonquin College of Applied Arts and Technology

Business Administration, Finance

Durham College

LLQP, Insurance and Investments