Shivam Setiya

About Shivam Setiya

Bankruptcy Operations Analyst | 4+ Years BFSI & ComplianceManaging 500+ bankruptcy cases monthly at BluCognition & Wipro, with 100% audit accuracy and 15% error reduction. Expert in case lifecycle management, regulatory compliance, and process optimization. Skilled in Salesforce Lightning, PACER, Excel, LexisNexis, Accurint, SharePoint, and TMS. Immediate Joiner | Experienced in APAC & EMEA Operations | Ready to Deliver Results

Experience

1. Bankruptcy Analyst

   bluCognition

   Feb 2025 — Present · Pune, IN

   Processed end-to-end bankruptcy cases, including filings, discharges, dismissals, and terminations, with 100% audit accuracy• Updated internal systems to reflect accurate bankruptcy status for legal and compliance adherence• Performed skip tracing and account classification to identify and protect accounts during bankruptcy• Ensured SLA compliance for all updates and avoided unauthorized collections during active cases• Assisted collection teams in resuming recovery post-bankruptcy based on court orders• Maintained internal trackers for legal regulations and process changes• Proposed process improvements to enhance workflow and reduce manual effort• Implemented automation ideas such as auto-notations and field reduction in TMS• Tools: PACER, Salesforce Lightning, LexisNexis, Accurint, SharePoint, Advanced ExcelKey Achievements:• Handled 500+ bankruptcy cases monthly with zero compliance breaches• Reduced attachment opening time by 30 seconds per task through process optimization• Improved task accuracy and speed by streamlining TMS fields

Education

• DR. VIRENDRA SWAROOP INST. OF COMPUTER STUDIES,

  BCA - Bachelor of Computer Application

  2015 — 2018