Shivam Rathore
Department Manager at Dmart- Avenue supermart Ltd. | MBA in Logistics and Supply chain Management |Procurement |Warehouse management II Inventory Management||Team management||Retail management||customer handling.
- Role
- Department Manager at DMart - Avenue Supermarts Ltd
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Shivam Rathore
I am Shivam Rathore an enthusiastic person with highly motivated and leadership skills…
Experience
Department Manager
Jul 2024 — Present · Madhya Pradesh, IN
Key responsibilities Inventory Control and Merchandising: Managing inventory, ensuring stock availability, preventing stock-outs, and implementing effective measures to control pilferage and reduce loss. This also involves analyzing fast-moving, slow-moving, and dead stock to optimize merchandising strategies. Team Management and Development: Overseeing and motivating department staff, reviewing manpower requirements, assigning tasks, delegating responsibilities, and ensuring the team is highly engaged. This also includes training and grooming store staff and participating in employee engagement activities. Store Operations: Supervising the overall workflow of the department, from physical inventory to cash points, and ensuring quick checkouts, especially during peak hours. They are responsible for the timely opening and closing of the store, and adherence to all operational processes. Customer Satisfaction: Ensuring customer satisfaction by adhering to Dmart\'s service deliverables, handling customer queries and complaints, and facilitating smooth circulation of footfalls on the shop floor. Maintenance and Safety: Overseeing preventive maintenance activities within the department and escalating issues to relevant teams. They are also responsible for ensuring the safety of employees and customers and maintaining hygiene standards. Performance Monitoring and Improvement: Monitoring department performance, identifying areas for improvement, and implementing strategies to enhance efficiency and achieve sales goals. This might involve setting performance objectives and providing feedback. Compliance and Reporting: Ensuring compliance with company policies and procedures, managing budgets and resources within the department, and creating and maintaining departmental reports.
Education
Mahatma Gandhi Kashi Vidyapith, Varanasi
Bachelor of Commerce - BCom
2019 — 2022
CHANDIGARH UNIVERSITY
Master of Business Administration - MBA
2022 — 2024
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