Shivam Pathak
Zoho Developer\\nCertified Zoho CRM Administrator
- Role
- Senior Software Developer at Absoft It Solutions Pvt Ltd
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Shivam Pathak
As a software engineer at Absoft IT Solutions Pvt Ltd, I collaborate with clients and stakeholders to understand their business requirements and translate them into effective Zoho solutions. I design and develop customised applications using Zoho CRM, delivering seamless workflow data management systems, and automation processes. I have a strong command over Zoho Deluge scripting language, which enables me to create complex functions, triggers, and custom modules to enhance system functionality and user experience. I also integrate Zoho products, such as Zoho CRM, Zoho Desk, Zoho Books, Zoho Campaigns, and other Zoho products to streamline operations and improve data synchronization. I conduct comprehensive testing, debugging, and documentation to ensure quality and reliability of the solutions. I have a B.Tech degree in computer science from Kashi Institute of Technology, Varanasi, where I learned the fundamentals of software development, data structures, and REST APIs. I am also a Salesforce Certified Platform Developer I and have completed Python and Data Structure in C training courses from Internshala and Great Learning respectively. My passion lies in leveraging technology to streamline business processes and drive growth. I stay updated with the latest Zoho features, releases, and industry best practices, incorporating them into development processes and advising clients on innovative solutions. I am always eager to learn new skills and take on new challenges.
Experience
Senior Software Developer
Jan 2024 — Present
Dedicated and seasoned Zoho developer with over 2 years of hands-on experience in architecting and implementing robust CRM solutions. Proven expertise in leveraging the full suite of Zoho applications to streamline business processes, enhance productivity, and drive bottom-line results.Key Skills: Zoho CRM Development Deluge Scripting REST API Custom Module Design Workflow Automation Integration with Third-party Apps Data Migration API IntegrationProfessional Achievements: Successfully led and executed of Zoho CRM implementations from conception to deployment, resulting in significant process optimization and increased team efficiency. Engineered seamless integrations between Zoho CRM and other key business applications, fostering a connected ecosystem and ensuring data accuracy across platforms. Spearheaded complex workflow automation projects, reducing manual intervention and improving overall business agility. Implemented data migration strategies, ensuring smooth transitions and minimal downtime during system upgrades.Certifications: Zoho CRM Advanced AdministratorCollaborative Leadership: Adept at collaborating with cross-functional teams, stakeholders, and end-users to gather requirements, design solutions, and deliver high-quality Zoho CRM implementations.
Education
KASHI INSTITUTE OF TECHNOLOGY, VARANASI
B.Tech, Computer Science
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