Shivam Patil

About Shivam Patil

Senior Quality Engineer with nearly 5 years of experience specializing in Manual and Automation Testing, proficient in Functional, Non-Functional, UI Testing, and utilizing tools such as Selenium WebDriver, Java, and Python for automating web-based application tests. • Extensive background in ITSM, ITOPS, and AIOps testing, with experience working on Gen AI-based applications, optimizing testing processes and driving innovation in quality assurance practices. • Experienced in mentoring junior testers, handling daily retrospective meetings, and overseeing stakeholder interactions, ensuring smooth communication of progress and updates in both local and international markets. • Spearheaded quality assurance processes, including evaluating product features, creating test plans, documentation, and identifying defects, with a focus on executing thorough test cases and gathering critical metrics to improve software quality. • Process Improvement Advocate skilled in recommending and implementing changes to testing procedures, policies, and programs based on continuous evaluation of standards and industry best practices. • Expert in test planning, design, execution, and defect tracking, with a track record of delivering high-quality software products through rigorous testing, detailed reporting, and effective collaboration with cross-functional teams. • Skilled in troubleshooting and debugging automated test scripts, with a focus on diagnosing and resolving issues within scripts to improve stability and reliability of test automation efforts. • Experienced in configuring and managing test environments for automation testing, ensuring consistent and reliable operations, and optimizing testing environments to support both automated & manual testing efforts. • Competent at conducting root cause analysis for recurring defects, implementing preventative measures to mitigate future issues, and continuously improving testing processes to enhance overall software quality and operational efficiency.

Experience

1. Quality Engineer

   LTIMindtree

   Nov 2022 — Present · Pune, IN

   Harnessing Selenium Automation with Java & Python and Azure DevOps Board to accelerate testing workflows, achieving a 30% reduction in testing time and optimizing defect tracking processes.• Driving innovation by integrating Copilot and Generative AI tools, slashing manual scripting efforts by 20% and expanding regression test coverage by 30% through AI-powered scenario generation. & • Engineering 50+ precise test scenarios for the TALENT WIZARD project, ensuring a 95% defect-free release and upholding high-quality standards.• Developing and executing 100+ comprehensive test scenarios, resulting in the seamless certification of 10+ critical modules. • Implementing advanced ITSM functionalities for JORITZ and BRAIO products, driving a 20% improvement in operational efficiency.• Streamlining the Change Review Board process to achieve a 25% reduction in transition time, while ensuring strict adherence to quality and organizational standards. • Orchestrating seamless communication with 5+ key stakeholders to align product requirements, ensuring 100% compliance with business objectives and enhancing overall project outcomes.

Education

• Maharashtra State Board of Technical Education (MSBTE)

  Diploma of Education

  2013 — 2016

• Savitribai Phule Pune University

  Bachelor's degree

  2016 — 2019