Shivamm Marichi
Merchandising Manager (Server) @ DELL Technologies | Expertise in Merchandising, Pricing, Promotion, Product optimization, Operations Management, Team Leadership, Performance/Stakeholder Management, Quality Control, KPI.
- Role
- Merchandise Manager (Server) at Dell Technologies
- Location
- Ghaziabad, IN
- LinkedIn followers
- 500 followers
About Shivamm Marichi
A seasoned professional adept at streamlining operations, leading high-performing teams, and effectively managing escalations to ensure seamless organizational performance. A dynamic expert in queue and SLA management, task allocation, and quality assurance, with a proven track record in driving successful affiliate, email, and social media marketing campaigns. WHERE CAN I ADD VALUE • Strategic Operations Management: Leverage 12 years of expertise in team, performance, and operations management to drive organizational success. • Stakeholder Collaboration: Excel in gathering and understanding diverse stakeholder requirements, ensuring team alignment and goal accomplishment. • Quality and Process Improvement: Skilled in monitoring procedures and implementing effective control measures to enhance team quality and accuracy. • Target and SLA Setting: Proficient in setting and maintaining CTQ/CTP targets, SOPs, and SLAs, ensuring process efficiency and excellence. • Leadership and Team Development: Expertise in leading, motivating, and coaching teams to meet KPIs and project SLAs, fostering a culture of continuous improvement. KEY ACHIEVEMENTS • Award Recognition: Bagged Bronze Award and DELL Champion Award multiple times for exceptional performance at DELL Technologies. • Digital Marketing Expertise: Gained extensive practical experience with Google Ads, Email Marketing, Affiliate Marketing, and Social Media Marketing. • Successful Project Launches: Led the launch of multiple projects including DSA launch, Premier page group creation, and 0 segment implementation. • Operational Excellence: Proven track record in providing on-time service delivery and continuous quality and process improvements. • Effective Team Leadership: Successfully leading a team of 15 professionals, consistently achieving challenging objectives and maximizing productivity. ABOUT ME A versatile leader with strong analytical skills, exceptional communication, and a proven ability to drive team success and operational excellence. Do reach me out at:+91 – 96••••••38; s••••••••@gmail.com
Experience
Merchandise Manager (Server)
Dec 2023 — Present
Education
S D College of Engineering & Technology
Bachelor of Technology (B.Tech.)
2006 — 2010
International School Of Management Excellence
Post Graduate Program
2011 — 2012
Dr. K N Modi Inter College
Senior Secondary
1999 — 2006
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