Shivamm Marichi

Merchandising Manager (Server) @ DELL Technologies | Expertise in Merchandising, Pricing, Promotion, Product optimization, Operations Management, Team Leadership, Performance/Stakeholder Management, Quality Control, KPI.

Role
Merchandise Manager (Server) at Dell Technologies
Location
Ghaziabad, IN
LinkedIn followers
500 followers
Supply Chain & LogisticsView LinkedIn profile

About Shivamm Marichi

A seasoned professional adept at streamlining operations, leading high-performing teams, and effectively managing escalations to ensure seamless organizational performance. A dynamic expert in queue and SLA management, task allocation, and quality assurance, with a proven track record in driving successful affiliate, email, and social media marketing campaigns. WHERE CAN I ADD VALUE • Strategic Operations Management: Leverage 12 years of expertise in team, performance, and operations management to drive organizational success. • Stakeholder Collaboration: Excel in gathering and understanding diverse stakeholder requirements, ensuring team alignment and goal accomplishment. • Quality and Process Improvement: Skilled in monitoring procedures and implementing effective control measures to enhance team quality and accuracy. • Target and SLA Setting: Proficient in setting and maintaining CTQ/CTP targets, SOPs, and SLAs, ensuring process efficiency and excellence. • Leadership and Team Development: Expertise in leading, motivating, and coaching teams to meet KPIs and project SLAs, fostering a culture of continuous improvement. KEY ACHIEVEMENTS • Award Recognition: Bagged Bronze Award and DELL Champion Award multiple times for exceptional performance at DELL Technologies. • Digital Marketing Expertise: Gained extensive practical experience with Google Ads, Email Marketing, Affiliate Marketing, and Social Media Marketing. • Successful Project Launches: Led the launch of multiple projects including DSA launch, Premier page group creation, and 0 segment implementation. • Operational Excellence: Proven track record in providing on-time service delivery and continuous quality and process improvements. • Effective Team Leadership: Successfully leading a team of 15 professionals, consistently achieving challenging objectives and maximizing productivity. ABOUT ME A versatile leader with strong analytical skills, exceptional communication, and a proven ability to drive team success and operational excellence. Do reach me out at:+91 – 96••••••38; s••••••••@gmail.com

Experience

  1. Merchandise Manager (Server)

    Dell Technologies

    Dec 2023 — Present

Education

  • S D College of Engineering & Technology

    Bachelor of Technology (B.Tech.)

    2006 — 2010

  • International School Of Management Excellence

    Post Graduate Program

    2011 — 2012

  • Dr. K N Modi Inter College

    Senior Secondary

    1999 — 2006

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Shivamm Marichi — Merchandise Manager (Server) at Dell Technologies in Ghaziabad, IN | Unifers