Shivam Nikam
Senior Associate Consultant @Infosys
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WORK HISTORY
Senior Associate Consultant @Infosys
EDUCATION
RMD Sinhgad college of engineering
Bachelor of Engineering - BE, Mechanical Engineering
ABOUT SHIVAM NIKAM
Good knowledge about Supply chain management process. POC of EDM (Mass data maintenance) POC of Release management work POC of OSS (SAP) message related work POC of Saturn project related issues POC of all daily activities and monitoring related works POC of CIF related issues Worked on CTM related issues Worked on planner code update request Worked on Zlocali, Block and Deactivate, Exceptional data update related request Worked on DP related monthly job activities, planning book assignment, making of monthly DP calendar, providing on time Post STAT data extraction report to end users. Worked on Forecast releasing request Updating the tickets time to time with the progress done on the problem so that the status of the ticket is communicated across the business and the respective leads. Handling day to day production issues on top priority and resolve them withing SLAs. Resolved 400+ RITMs and 200+ Incident Good knowledge about SNP, PPDS, DP related areas. Good communication with client and users. Got Appreciation from client and user for on time delivery Got excellent rating from manager for resolving issues on time without any escalation
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