Shivam M.

About Shivam M.

As a Functional Head of Quality at Amazon (in the Pathways Programme), I contribute to operational excellence and efficiency within the organization. With over 10 years of opeartional and commercial expereince (inlcuding three years of Amazon experience in leading outbound operations and quality functions), I focus on improving processes and fostering collaboration to achieve organizational goals. Leveraging a solid foundation in operational efficiency and cross-functional leadership, I work to enhance Amazon\'s operational standards. My approach emphasizes teamwork, adaptability, and a commitment to developing managers and delivering high-impact results in a dynamic environment.

Experience

1. Pathways Operations Manager Functional Head Strategy & Operational Quality

   Amazon

   Mar 2024 — Present · London, GB

   I spearheaded a multi-stakeholder quality transformation program that significantly enhanced inventory accuracy and operational efficiency. By collaborating with cross-functional teams, I successfully reduced stow inaccuracies and manual inventory deletions, resulting in substantial cost savings and improved customer trust. My efforts included developing a national program and mentoring future leaders within the organization.

Education

• Earthinators Climate School

  12th (CBSE), PCM

  2007 — 2008

• Earthinators Climate School

  10th (CBSE), CBSE Board

  2005 — 2006

• Panjab University

  Bachelor's of Engineering, Mechanical

  2008 — 2012

• Alliance Manchester Business School

  Full Time MBA

  2020 — 2022

Skills

• Global Sourcing
• Strategic Planning
• Adventure Sports
• Powerpoint
• Microsoft Excel
• Sales Planning
• Solidworks
• Microsoft Office
• Dealer Management
• End-End Scm
• English
• Project Planning
• Autocad
• Pro Engineer
• Business Analysis
• Supply Chain Management
• Matlab
• Cross-Functional Team Leadership
• Procurement
• Windows
• Research
• Engineering
• Microsoft Word