Shivam Kumar Dubey
ServiceNow Developer | ITSM | UI Builder | GlideAjax | JavaScript | Aspiring Software Engineer
- Role
- Servicenow Developer (Servicenow- Client Site) at Tech Mahindra
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Shivam Kumar Dubey
I am an aspiring software engineer with a strong focus on ServiceNow development and core IT concepts. I have hands-on experience working with ServiceNow modules like ITSM, including Client Scripts, Business Rules, Script Includes, ACLs, and GlideAjax. I enjoy building solutions that automate processes and improve system efficiency. Alongside development, I am actively preparing for GATE and strengthening my fundamentals in Operating Systems, Computer Networks, and DBMS. I am currently looking for opportunities where I can apply my technical skills, learn from real-world challenges, and grow as a developer. Skills: ServiceNow, JavaScript, ITSM, ACLs, GlideAjax, OS, CN, DBMS
Experience
Servicenow Developer (Servicenow- Client Site)
Jun 2025 — Present · Hyderabad, IN
Developed and customized applications on the ServiceNow platform with a focus on ITSM modules and process automation.Built Client Scripts, Business Rules, and Script Includes to enhance form behavior and backend logic. Implemented GlideAjax for seamless client-server communication.Designed and configured user interfaces using UI Builder, creating dynamic and user-friendly workspaces.Implemented Access Control Lists (ACLs) to ensure secure and role-based data access.Debugged and optimized scripts to improve performance and reliability of applications.
Education
Acropolis Group of Institutions
Bachelor of Technology - BTech, Computer Science and Information Technology
2020 — 2024
Govt. Model Higher Secondary School, Dewas
Higher Secondary
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