Shivam Kumar
M.Tech AI & Data Science @ IIT Patna | Full Stack Developer (MERN) | Technical Site Engineer @ Tagbin | AI, Hardware & Software Integration | React • Node • Python • Jango • Mongo db
- Role
- Technical Site Engineer at Tagbin
- Location
- Gaya, BR, IN
- LinkedIn followers
- 500 followers
About Shivam Kumar
I’m Shivam Kumar — a Technical Site Engineer at Tagbin and a passionate learner pursuing…
Experience
Technical Site Engineer
Sep 2024 — Present · Gaya, IN
Reduced on-site downtime by 40% through proactive troubleshooting and system optimization. Installed, maintained, and supported hardware units such as kiosks, digital displays, and server panels in public-sector institutions. Collaborated with engineering, design, and deployment teams to deliver tech solutions for CBSE Academic Repository and UDISE+ dashboards.🧠 Supported backend operations using React.js, Node.js, JavaScript, and Python for internal tools and web dashboards. Diagnosed and resolved complex hardware/software issues on-site in real-time, ensuring high uptime and service continuity. Created standard operating procedures (SOPs), deployment checklists, and support documentation for efficient scaling.🤝 Interfaced directly with clients and government authorities to ensure smooth handovers and technical satisfaction. Maintained end-to-end quality control, from configuration to testing to final implementation. “Proud to contribute to a mission-driven company delivering innovative tech solutions for governance, education, and public outreach.”Keywords: Field Engineering • MERN Stack • IoT Hardware • Public Sector Projects • System Uptime • Network Infrastructure • Real-Time Support • Dashboard Development
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