Shivam Dubey

Lead Communication Trainer @Dfly International

Indore, IN

As the Lead Communication Trainer at D Fly International, I oversee comprehensive training programs designed to enhance communication skills for students in the aviation and hospitality sectors. I am currently managing the Mumbai center, ensuring high-quality training delivery and operational efficiency.**Key Responsibilities:**-**Training Coordination and Batch Management:** Organize and manage training schedules, ensuring industry-specific communication needs are met across all batches, including GD and PI sessions-**Team Leadership:** Lead and mentor a team of trainers, ensuring consistent training quality and adherence to company standards-**Coordination with Top-Level Management:** Act as a liaison between the Mumbai center and senior management, providing regular updates on training outcomes and operational performance-**Attendance and Progress Tracking:** Maintain accurate attendance records and monitor student progress through detailed documentation and regular feedback-**Evaluations and Performance Analysis:** Conduct verbal and written assessments, providing personalized feedback to enhance student readiness for industry interviews-**Student Mentorship:** Address individual communication challenges through remedial sessions, fostering confidence and growth-**Franchise SOP Implementation:** Develop and enforce Standard Operating Procedures (SOPs) for new franchise setups, ensuring uniform training practices across branches. This structured approach ensures the delivery of impactful training, contributing to the success of both students and D Fly International.