Shivam Dhiman
Operations & Supply Chain Specialist | D2C & Ecommerce Logistics | 3PL & Courier Management | Planning, Analytics, Procurement & Vendor Management
- Role
- Assistant Manager at WareIQ
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Shivam Dhiman
I’m an Operations & Supply Chain Specialist with hands-on experience in D2C and Ecommerce logistics, managing high-volume shipments across multiple brands. I work closely with 3PLs and courier partners to improve SLAs, reduce NDR/RTO, streamline reconciliation, and drive end-to-end operational efficiency.My experience spans logistics operations, vendor & partner management, freight/cost settlement, planning, procurement, and data-led decision-making. I’m skilled in identifying operational bottlenecks, resolving escalations, improving courier performance, and building processes that scale.Across Swift, ITC, HRBL, and Chola MS, I’ve worked on supply chain fundamentals, warehouse operations, forecasting, audits, inventory control, customer issue resolution, and cross-functional alignment with sales, warehouse, CS, tech, and finance teams.I’m now aiming for impactful roles in Operations, Supply Chain, Logistics, Ecommerce/D2C, 3PL Management, and Process Excellence where I can contribute to scale, efficiency, and high service-level outcomes.
Experience
Assistant Manager
Jan 2026 — Present
Education
UPES
Diploma of Education, Logistics, Materials, and Supply Chain Management
SRI DEV SUMAN UTTARAKHAND UNIVERSITY, BADSHAHITHOL, TEHRI
B.com, B.com
2017 — 2020
NMIMS CDOE
Master of Business Administration - MBA, Operations Management and Supervision
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.