Shivam Dhama
Product Specialist Ai @Bajaj Finserv
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WORK HISTORY
Product Specialist Ai @Bajaj Finserv
Pune, IN
SummaryAs an AI Product Specialist, I bridge the gap between advanced AI technology and tangible business outcomes every day. I partner with organizations to adopt, optimize, and scale AI‑driven solutions—aligning technical capabilities with real‑world user needs to drive growth and efficiency.What I Do • I translate complex machine learning, NLP and generative AI models into clear, actionable business value. • I collaborate with engineering, product and business teams to accelerate AI adoption. • I work closely with developers to integrate AI seamlessly into existing systems and workflows. • I monitor AI product performance, analyze key metrics and deliver insights that fuel continuous improvement.My Expertise • AI & Machine Learning | Natural Language Processing | Generative AI & Computer Vision • Data‑Driven Product Development | Product Strategy & Go‑To‑Market (GTM) Execution • Cross‑Functional Leadership | Stakeholder Management | AI Ethics & Compliance • Customer Success & Enablement | AI Training & Sales Engineering Support
EDUCATION
Guru Gobind Singh Indraprastha University
BCA, Computer and Information Sciences and Support Services
Savitribai Phule Pune University
Master of Business Administration, Marketing/Marketing Management, General
Savitribai Phule Pune University
Dual Post Graduation , Operations Management and Supervision
ABOUT SHIVAM DHAMA
I am a results‑driven Associate Lead in the financial services sector with a proven track record in communication, sales leadership, account, Customer relationship management, and SEO strategy. I also architect and optimize digital platforms—managing both web and mobile applications—to enhance user engagement, streamline operations, and drive measurable growth. I hold dual postgraduate degrees in Operations Management and Supervision from Savitribai Phule Pune University.
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